FAQ's
What sizes are available for your clothing?
We offer a range of sizes to fit boys and girls from toddlers to teens. Each product page includes a detailed size chart to help you find the perfect fit. If you’re unsure, feel free to reach out to us at Info@trendlockerz.com for assistance.
What is your return and exchange policy?
We want you to be completely satisfied with your purchase! If for any reason you need to return or exchange an item, you can do so within 30 days of purchase. Items must be unworn, unwashed, and in their original packaging. Please email Info@trendlockerz.com to initiate a return or exchange.
How long will my order take to ship?
Orders are processed within 1-3 business days, and shipping times vary based on your location. Standard shipping typically takes 5-7 business days. Once your order is shipped, you'll receive a confirmation email with tracking information.
Do you offer international shipping?
Yes, we offer international shipping! Shipping rates and times vary by country and will be calculated at checkout. Please note that international orders may be subject to customs duties and taxes.
Can I track my order?
Absolutely! Once your order ships, you will receive a tracking link via email so you can follow your package’s journey. If you have any issues with tracking, please reach out to us at Info@trendlockerz.com.
How can I ensure the best fit for my child?
Each product page includes a size guide with measurements to help you find the best fit for your child. We recommend checking the measurements carefully to ensure accuracy.
Do you offer discounts or promotions?
Yes! We love to give back to our customers with occasional sales and promotions. Sign up for our newsletter to stay updated on exclusive offers and new arrivals!
What if the item I want is out of stock?
If an item is out of stock, you can reach out to Info@trendlockerz.com to inquire about restock dates. Alternatively, you may sign up for back-in-stock notifications on the product page.
Is my payment information secure?
Yes, we prioritize your security and use encrypted payment gateways to ensure all transactions are safe and secure. We accept major credit cards, PayPal, and other secure payment options.
How can I contact customer service?
If you have any further questions, concerns, or feedback, our customer service team is here to help. You can reach us by emailing Info@trendlockerz.com, and we’ll respond as soon as possible.